Last updated: June 17, 2026
Sub-processors
Tenwrite uses the following service providers, infrastructure providers, and processing tools to operate, secure, support, and improve the Service. Some tools may be self-hosted by Tenwrite rather than operated by a separate third-party sub-processor.
We may update this list from time to time. For material changes, we will update this page and, where appropriate, our Privacy Policy or provide additional notice.
Region information is provided as a general reference. Some providers may process, store, support, or transfer data globally depending on their infrastructure, support operations, legal requirements, and the specific features used.
| Provider | Purpose | Data categories | Region / notes |
|---|---|---|---|
| Hetzner Online GmbH | Backend hosting, server infrastructure, application/database processing, logs | Account data, app data, site metadata, export metadata, logs, tokens where applicable | EU-hosted infrastructure |
| Google / Google APIs | Google OAuth, Google Docs, Drive, Sheets, Blogger integrations, Google API services, Google Cloud logging where applicable | Google profile data, selected Docs content and metadata, Drive metadata, Sheets rows, Blogger data, OAuth tokens, API logs where applicable | Global |
| Firebase / Google Firebase | Authentication, application services, analytics where enabled | Authentication data, account identifiers, app data, usage metrics, logs where applicable | Global |
| Paddle | Payments, subscriptions, invoices, taxes, billing support, payment analytics where enabled | Billing details, transaction data, subscription data, customer identifiers, invoice/tax metadata | Global |
| Cloudflare | DNS, CDN, security, edge services, object storage/media delivery where applicable | IP addresses, request metadata, cached assets, hosted media where applicable, security logs | Global |
| Sentry | Error monitoring, debugging, and performance monitoring | Error logs, stack traces, device/browser metadata, limited user/account identifiers where applicable | Global |
| Crisp | Customer support chat and messages | Contact details, support messages, account context | Global |
| Amazon Web Services SES | Transactional email delivery | Email address, message metadata, transactional email content | Global |
| Umami Analytics | First-party analytics and diagnostic interaction/session analytics where enabled | Page views, referrers, device/browser metadata, approximate location where applicable, masked interaction data where applicable | Self-hosted by Tenwrite |
| Google Workspace | Email and productivity tools for operations | Operational and support emails, related metadata | Global |
Customer-selected publishing destinations
WordPress sites, WordPress.com, Blogger blogs, and third-party hosting providers connected by users are generally customer-selected publishing destinations, not Tenwrite sub-processors. When you authorize Tenwrite to publish to those destinations, their own privacy, security, hosting, and retention practices may apply.
If you have questions about our sub-processors, contact support@tenwrite.com.