Troubleshoot the Tenwrite Plugin
Use this page when the Tenwrite plugin is installed but the SEO sync behavior does not look right.
Start with the Diagnostics Page
Section titled “Start with the Diagnostics Page”Open Tools > Tenwrite in WordPress admin.
Check these rows first:
- Detected Adapters — shows whether Yoast SEO or Rank Math is active
- REST Meta Registration — confirms the plugin registered its meta correctly
- Last Sync Summary — shows the latest sync result
- Errors / Traceback — shows recorded error lines and tracebacks when something fails
Common Problems
Section titled “Common Problems”SEO values are not showing up in WordPress
Section titled “SEO values are not showing up in WordPress”Check:
- the Tenwrite plugin is active
- Yoast SEO or Rank Math is active
- the export or update actually included supported SEO fields
If neither Yoast SEO nor Rank Math is active, the plugin stores the SEO data but does not mirror vendor-specific fields.
I installed Yoast SEO or Rank Math after older posts were already exported
Section titled “I installed Yoast SEO or Rank Math after older posts were already exported”Go to Tools > Tenwrite and use Re-sync Existing Posts.
This backfills existing posts that already store Tenwrite SEO data.
I updated SEO frontmatter in Google Docs, but WordPress did not change
Section titled “I updated SEO frontmatter in Google Docs, but WordPress did not change”Updating the Google Doc does not update WordPress by itself.
After changing frontmatter:
- save the Google Doc
- return to Tenwrite
- run Sync Post or export again
I cannot edit some SEO fields in Tenwrite
Section titled “I cannot edit some SEO fields in Tenwrite”Those fields are likely already set in Google Docs frontmatter.
When frontmatter controls a field:
- update it in the Google Doc
- or remove it from frontmatter
- then run Sync Post if you want WordPress updated
Frontmatter changes seem to override what I typed in Tenwrite
Section titled “Frontmatter changes seem to override what I typed in Tenwrite”That is expected when frontmatter provides a value for the same field.
During export and sync flows, frontmatter wins for the fields it sets.
The plugin is active, but the diagnostics page shows no adapters
Section titled “The plugin is active, but the diagnostics page shows no adapters”That means Yoast SEO and Rank Math were not detected.
Check that:
- the SEO plugin is installed
- it is activated on the same site
- you are using a supported self-hosted WordPress site
I connected a WordPress.com site and the plugin workflow is unclear
Section titled “I connected a WordPress.com site and the plugin workflow is unclear”The current plugin workflow is intended for self-hosted WordPress sites.
WordPress.com support is a separate integration path and is not part of the current shipped flow.
If You Need to Report a Bug
Section titled “If You Need to Report a Bug”When you contact support, include:
- your WordPress version
- whether you use Yoast SEO or Rank Math
- the action you took in Tenwrite
- the message shown in Last Sync Summary
- any lines shown in Errors / Traceback
Related Guides
Section titled “Related Guides”If you’re still stuck, email support@tenwrite.com with the steps you took, the error message, and your WordPress site URL.
Tenwrite is an independent product not affiliated with or endorsed by Google LLC, Blogger, or WordPress Foundation. Google Docs, Gmail, Google Workspace are trademarks of Google LLC. WordPress is a trademark of the WordPress Foundation.